WISK Onboarding Plan – Pacha Ibiza
A comprehensive 5-day implementation plan for integrating WISK inventory management at the legendary Pacha Ibiza. Steven from WISK will lead the onsite training from Thursday to Monday.
AE
by Angelo Esposito
Our Implementation Timeline
Thursday
Arrival & Preparation
Friday
Inventory Setup
Saturday
Data Review & Staff Training
Sunday
Testing & Reporting
Monday
Invoice Setup & Completion
Key Stakeholders & Contacts
Eduard (Pacha)
Main Contact
Will coordinate venue access and staff availability.
Steven (WISK.ai)
Inventory Implementation Lead
Will be onsite for all training sessions and setup processes.
Angelo (WISK.ai)
CEO
CEO providing executive oversight for the implementation.
Maria (WISK.ai)
Customer Success Manager
Dedicated support contact for Pacha following implementation. Deep knowledge of WISK beyond inventory.
Bar Staff
End Users
Will need training on counting procedures and basic troubleshooting.
Thursday – Arrival & Prep
Arrival in Ibiza
Steven lands and settles in to prepare for implementation.
Evening Preparation
Review product list and venue layout before full day tomorrow.
Equipment Check
Confirm barcode scanner and scale are operational and ready.
Alignment Meeting
Quick sync with Eduard to confirm Friday's plan.
Friday – Inventory Setup
Venue Walkthrough
Tour all bars, storage areas, and inventory locations with Edward.
Product Scanning
Scan every product and match to WISK's database.
Create Missing Items
Add any products not found in the system.
Special Case Handling
Identify and flag house-made items and custom products.
Saturday – Finalize Data & Staff Training
Complete Product Data
Review any missing information for all products in inventory.
Weight Configuration
Add weights using reference data or manual measurements.
Staff Training & Add Users
Train Eduard and staff on core inventory functions, and add users to WISK.
Inventory Zones
Create and verify inventory areas and zones.
Sunday – Test Inventory & Reporting
Perform Test Count
Complete a test or live inventory count with staff.
Validate Setup
Verify scanning accuracy, area setup, and user assignments.
Review Reports
Walk through inventory reports with Eduard.
Invoice Preparation
Prepare materials for Monday's invoice workflow training.
Monday – Final Training & Handoff
Q&A Session
Address remaining questions and concerns
Invoice Upload Training
Review beverage invoice integration process
Additional System Training
Cover any requested advanced features
Handoff to Angelo & Maria
Transition to Angelo and Maria for next steps
Post-Onboarding Support
User Management
Add any missing users and finalize permission levels.
Follow-up Sessions
Schedule remote check-ins with Angelo & Maria
Support Resources
Access to Help Desk, live chat, and knowledge base.
Direct Contact
Angelo & Maria's direct line for urgent implementation issues.
Keys to Success
100%
Product Coverage
Every item scanned and entered in the system.
2x
Inventory Speed
Typical efficiency gain after first month.
Divide & Conquer
Accuracy + Speed
Multiple users caa count count their respective areas at the same time - everything syncs in real time.