WISK Onboarding Plan – Pacha Ibiza

A comprehensive 5-day implementation plan for integrating WISK inventory management at the legendary Pacha Ibiza. Steven from WISK will lead the onsite training from Thursday to Monday.

Our Implementation Timeline

Thursday

Arrival & Preparation

Friday

Inventory Setup

Saturday

Data Review & Staff Training

Sunday

Testing & Reporting

Monday

Invoice Setup & Completion

Key Stakeholders & Contacts

Eduard (Pacha)

Main Contact

Will coordinate venue access and staff availability.

Steven (WISK.ai)

Inventory Implementation Lead

Will be onsite for all training sessions and setup processes.

Angelo (WISK.ai)

CEO

CEO providing executive oversight for the implementation.

Maria (WISK.ai)

Customer Success Manager

Dedicated support contact for Pacha following implementation. Deep knowledge of WISK beyond inventory.

Bar Staff

End Users

Will need training on counting procedures and basic troubleshooting.

Thursday – Arrival & Prep

Arrival in Ibiza

Steven lands and settles in to prepare for implementation.

Evening Preparation

Review product list and venue layout before full day tomorrow.

Equipment Check

Confirm barcode scanner and scale are operational and ready.

Alignment Meeting

Quick sync with Eduard to confirm Friday's plan.

Friday – Inventory Setup

Venue Walkthrough

Tour all bars, storage areas, and inventory locations with Edward.

Product Scanning

Scan every product and match to WISK's database.

Create Missing Items

Add any products not found in the system.

Special Case Handling

Identify and flag house-made items and custom products.

Saturday – Finalize Data & Staff Training

Complete Product Data

Review any missing information for all products in inventory.

Weight Configuration

Add weights using reference data or manual measurements.

Staff Training & Add Users

Train Eduard and staff on core inventory functions, and add users to WISK.

Inventory Zones

Create and verify inventory areas and zones.

Sunday – Test Inventory & Reporting

Perform Test Count

Complete a test or live inventory count with staff.

Validate Setup

Verify scanning accuracy, area setup, and user assignments.

Review Reports

Walk through inventory reports with Eduard.

Invoice Preparation

Prepare materials for Monday's invoice workflow training.

Monday – Final Training & Handoff

Q&A Session

Address remaining questions and concerns

Invoice Upload Training

Review beverage invoice integration process

Additional System Training

Cover any requested advanced features

Handoff to Angelo & Maria

Transition to Angelo and Maria for next steps

Post-Onboarding Support

User Management

Add any missing users and finalize permission levels.

Follow-up Sessions

Schedule remote check-ins with Angelo & Maria

Support Resources

Access to Help Desk, live chat, and knowledge base.

Direct Contact

Angelo & Maria's direct line for urgent implementation issues.

Keys to Success

100%

Product Coverage

Every item scanned and entered in the system.

2x

Inventory Speed

Typical efficiency gain after first month.

Divide & Conquer

Accuracy + Speed

Multiple users caa count count their respective areas at the same time - everything syncs in real time.